Insight • 5 min read

White-Label Partner Program: Build Your Own SaaS with Custanova

Unified CRM, Support, and Field Ops platform. Stop paying the integration tax.

50-70%
Cost Savings
Days
Not Months to Deploy
1 Platform
For Everything
🔍

Introduction

For agencies, MSPs, and consultants, the dream has always been the same: own your software, not just resell it.

Custanova's White-Label Partner Program gives you the power to rebrand our entire platform—web, mobile, and AI—under your own identity. Your clients never see "Custanova." They see you.


What You Get

Complete Brand Customization

Element Customizable?
Logo (all sizes) ✅ Yes
Color scheme ✅ Yes
Favicon ✅ Yes
Platform name ✅ Yes
Email sender domain ✅ Yes
Login page ✅ Yes
Mobile app name ✅ Yes
Mobile app icon ✅ Yes
App Store listing ✅ Yes

Custom Domain

Run the platform on your own domain:

  • app.youragency.com instead of app.custanova.com
  • SSL certificates included
  • Full DNS verification flow

White-Label Mobile Apps

Our automated build pipeline generates:

  • iOS App (App Store ready)
  • Android App (Play Store ready)
  • Windows App (Microsoft Store ready)

All branded with your identity, submitted to stores under your developer accounts.

Your Own Client Portal

Each of your clients gets their own isolated tenant:

  • Separate data
  • Customizable per-client settings
  • Your branding throughout

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Partner Tiers

Tier Monthly Fee Client Limit Mobile App Builds Support Level
Starter $199/mo Up to 10 clients 1 build/quarter Email
Growth $499/mo Up to 50 clients Unlimited Priority Email
Enterprise Custom Unlimited Unlimited Dedicated CSM

All tiers include:

  • Full platform access for all clients
  • Partner dashboard with analytics
  • Recurring commission on client upgrades
  • Co-marketing opportunities

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Revenue Opportunity

Pricing Control

You set your own prices. We don't dictate what you charge your clients.

Example Partner Pricing:

  • Charge clients $99/mo for access to "YourBrand OS"
  • Your cost: $25/user base + $199/mo partner fee
  • Gross margin: 60-75%

Commission on Upsells

When your clients purchase:

  • AI credit packs
  • Additional modules
  • Enterprise features

You earn 20% recurring commission.

SaaS Valuation

Unlike one-time service revenue, recurring SaaS revenue is valued at 5-10x annual revenue for acquisitions.

A $10K MRR partner portfolio could be worth $600K-1.2M at exit.


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Use Cases

1. Digital Marketing Agencies

Offer clients a unified dashboard for CRM and customer communications—branded as your agency's proprietary platform.

Value Proposition: "Our clients get our exclusive AgencyHub software, included with managed services."

2. IT Managed Service Providers (MSPs)

Provide ticketing, asset management, and automation to SMB clients under your MSP brand.

Value Proposition: "Our proprietary IT platform includes 24/7 monitoring and intelligent ticket routing."

3. Industry Consultants

Vertical-specific consultants (HVAC, legal, healthcare) can offer tailored solutions:

  • Pre-built forms for industry compliance
  • Customized workflows
  • Industry-specific terminology

Value Proposition: "The only HVAC operations platform built by HVAC experts."

4. Franchise Operations

Franchise networks can deploy a standardized platform to all franchisees:

  • Consistent branding
  • Centralized reporting
  • Local customization where needed

Value Proposition: "Our franchise operating system ensures consistency across 200 locations."


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Getting Started

Step 1: Apply for Partner Program

Apply Here →

Answer a few questions about your business:

  • Target market
  • Current client base
  • Expected volume

Step 2: Onboarding Call

We'll walk through:

  • Platform configuration
  • Branding assets needed
  • Timeline for go-live

Step 3: Configure Your Brand

Via the Partner Portal:

  • Upload logos (multiple sizes)
  • Set color palette
  • Configure email domain
  • Submit mobile app assets

Step 4: Provision First Client

Create your first sub-tenant:

  • Set up client workspace
  • Invite their team
  • Configure their modules

Step 5: Launch Mobile Apps

Submit build request:

  • We generate signed app bundles
  • You submit to App Store / Play Store under your account
  • Typical review time: 3-7 days

Frequently Asked Questions

Can my clients tell they're using Custanova?

No. Every element is rebranded. Clients see only your logo, your colors, and your domain.

Do I need developer accounts for mobile apps?

Yes. You'll need:

  • Apple Developer Account ($99/year)
  • Google Play Developer Account ($25 one-time)
  • Microsoft Partner Center Account (free)

We provide the build artifacts; you submit them.

What if I only want web, not mobile?

Absolutely fine. Mobile apps are optional. Many partners start web-only and add mobile later.

Can I use my own terms of service and privacy policy?

Yes. You can link to your own legal documents from within the platform.

What happens if a client outgrows my offering?

Clients remain yours. You can upgrade their plan, add features, or transition them—on your terms.

Is there a minimum commitment?

Partners sign a 12-month agreement with 30-day cancellation notice after the initial term.


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Why Partner with Custanova?

Factor Custanova Building Your Own
Time to Market Weeks 12-24 months
Initial Investment $199/mo $150K-500K+
Ongoing Maintenance Included $5K-20K/mo
Mobile Apps Automated $50K+ per platform
Feature Updates Continuous Your dev team
Compliance (SOC 2, GDPR) Included Your responsibility

Bottom Line: We've already built the platform. You bring the clients and the brand.


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Success Stories

Case Study: "OptiFlow Solutions"

A workflow consultancy for manufacturing firms rebranded Custanova as "FloorFlow OS."

Results after 18 months:

  • 42 active client tenants
  • $38,000 MRR
  • 2 full-time support hires (funded by SaaS revenue)
  • Acquisition offer at 7x ARR

Case Study: "ServicePro MSP"

An IT MSP serving healthcare practices deployed white-labeled ticketing with HIPAA-ready messaging.

Results after 12 months:

  • 15 healthcare clients
  • $12,000 MRR
  • Reduced churn by 35% (stickier client relationships)
  • Differentiated from commodity MSP competitors

Ready to Build Your SaaS?

The platform is built. The mobile apps are ready. The infrastructure is scaled.

All we need is your brand.


Apply to Partner Program →

Schedule a Demo →

Download Partner Info Kit (PDF) →


Partner program subject to approval. Minimum requirements apply.

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